Our Process
- Our Process
How We Make Your Dream Home A Reality
FOR TILES:
Discuss Your Vision
Share your dream home ideas with our expert team
Take Samples Home
Review with your builder or tiler at your own pace
Finalize Selection
Lock in your choices with confidence
Stock Check
We verify availability and delivery timeframes
Complete Your Order
Select grouts, trims, floor wastes, adhesives
Delivery Coordination
Choose pickup or delivery to site
Receive Your Materials
Allow 1.5 – 2 weeks; we’ll call when ready
Inspect Quality
Check color and quantity match your order
Installation
Your trusted tiler brings your vision to life
Share Your Success
Post photos and leave a review!
FOR FLOORING & CARPET:
Discuss Your Vision
Share your lifestyle needs and design ideas
Book Free Measure & Quote Take samples home (a $150 value)
Review Transparent Quote No hidden fees or surprise charges
Finalize Selection
Choose materials and underlay (carpet only)
Lock In Install Dates
Pay deposit and secure your spot
Delivery Arranged
Allow 1-2 weeks (or book in advance)
Confirmation Call
We call 1 week prior to confirm project timing
Professional Installation
Our specialist installer arrives on time
Final Inspection
Walk through your beautiful new floors together
Share Your Success
Post photos and leave a review!
BACKED BY INDUSTRY LEADERS
Carpet One Floor & Home
Part of a global cooperative of independently owned flooring retailers, giving us access to:
- $10 billion in collective buying power
- Exclusive products you won't find elsewhere
- Advanced technology and training
- Competitive pricing without sacrificing quality
Tile Power Buying Group
Established in 1987, Tile Power is Australia’s premier professional buying group for independent tile merchants:
- 24 independently owned retail outlets across NSW, ACT & Victoria
- Access to premium products at competitive prices
- Industry-leading education and training
- Connections to Australia's best tile suppliers